Yep, input your location at checkout and the fee will update automatically.
If the item is in stock, we try to get it out within 2 days. If we have particularly high sales volume, it can sometimes take about a week. You’ll get a shipping confirmation when that happens.
If the item is listed as a PRE-ORDER, it’ll ship when we get them from the plant. This means waiting for it to be pressed (LPs take 8-10 weeks, CDs take 2-3, tapes take 4-5) and shipped to us (usually about a week).
If you ordered a PRE-ORDER item along with another item, the entire order will ship at once at the time pre-orders ship.
8-tracks take longer to make than traditional formats, because they are created by salvaging old 8-track shells and re-purposing them. They are created by the lovely one-man company Dead Media Tapes and are beautiful. They can take almost half a year to produce, but they are lovely pieces of art.
Webster defines life as “the condition that distinguishes animals and plants from inorganic matter, including the capacity for growth, reproduction, functional activity, and continual change preceding death.”
Final products may differ from the mock-up images. Please note that we do not send refunds for vinyl colors not completely matching the mock-ups. Mock-ups are just that– mock-ups. And while we try our hardest to make ambitious, colorful records with cool designs– working with vinyl colors doesn’t yield results that are 100% predictable. This is just part of the reality of manufacturing vinyl records and combining color pigments.
We know it can be disappointing when a color configuration doesn’t turn out the way we planned it. However, our refund policy is that we don’t do returns or refunds on opened records, unless there is shipping damage or a defect that impacts the playability of the record. Otherwise this opens the door to allowing anybody getting a refund for any slight color variance from a mock-up image, on a product that will always have some amount of variance in the first place– and that is impractical for an indie label like us.
Yes! Generally, we can send you a replacement jacket if yours got damaged in the mail. Just email us using the mail link at the top of the website.
Yeah… some of our earlier releases didn’t contain download cards. Sorry about that. We have corrected the error of our ways, and every vinyl & cassette product now comes with a download card.
If you didn’t get one, and you desire to have the album in your Bandcamp collection, email us at firstname.lastname@example.org with proof of purchase (such as your order number) and we’ll send you a download code.
Sometimes, your computer won’t react immediately when you insert the CD into the drive. To access enhanced CD features on such releases as Spirit Phone and Nature Tapes, explore the drive contents directly, as if it were another folder on your computer.
Needlejuice Records is operated by a team of three people: Austin Aeschliman, Jace McLain, and Brandon Brown. Austin and Jace both went to music industry school for audio production, and Brandon is a professional programmer who is very passionate about music and physical media, and also happens to be very good with numbers (so he does our accounting.)
Austin and Jace each have their own musical projects. Jace’s is Nuclear Bubble Wrap and Austin’s is Smashy Claw. Their music can be found right here on Needlejuice of course.
Maybe just a little something. Don’t worry, it’s not too noticeable.
Sure, get in touch via the mail button above.
The refund policy: We’ll refund any item if you let us know before it ships. If it shipped already, we’ll refund unopened items still in the shrink wrap once returned (buyer pays shipping). We will refund or replace damaged items (records that are broken or otherwise have defects which impact playability). Get in touch with us via the mail button at the top.
Please also note that we do not send refunds for vinyl colors not matching the initial mock-ups. Mock-ups are just that– mock-ups. And while we try our hardest to make ambitious, colorful records will cool designs– working with vinyl colors doesn’t yield results that are 100% predictable. This is just part of the reality of manufacturing vinyl records and combining color pigments.
Yes, we thought it would be cool. It has however, confused people who thought their records were broken on multiple occasions. Rest assured, it is meant to be this way.