Yes, we thought it would be cool. It has however, confused people who thought their records were broken on multiple occasions. Rest assured, it is meant to be this way.

Most of what’s available on this site is available on our Bandcamp page. Not all, but most.

Yes, get in touch via our contact email. Provide your order number and the new address.

Unlike a vinyl variant situation, we can't simply make a note to change a shirt size before shipment. If the order hasn't shipped yet, we can cancel it and you can place a new order.

We no longer provide refunds for the purpose of combining shipping across multiple orders. It’s just too much of a hassle for us to be able to keep up with. Orders are processed the way they were placed. Sorry about that!

The refund policy: If your order hasn’t shipped yet, we can cancel your order. The exception to this is we do not provide refunds for PayPal payments after 180 days. At 180 days, PayPal takes away the refund option, and we will not manually send the money back to you. Keep this in mind when you purchase an item that is on pre-order and may incur long wait times. If you paid via credit/debit card, the refund will go back that same card; we cannot send a refund via any other means in this instance.

For returns, we will refund unopened, undamaged items still in the shrink-wrap, once returned (buyer pays shipping). We will refund or replace damaged items (records that are broken or otherwise have defects which impact playability, with the exception of picture discs and glow in the dark vinyl). If you don’t specify, we will by default send a replacement if we can. Get in touch with us via the contact email, and please provide photo and/or video evidence of the defect.

Please also note that we do not provide refunds for vinyl colors not meeting up to individual customers’ expectations. Mock-ups are just that– mock-ups. And while we try our hardest to make ambitious, colorful records with cool designs– working with vinyl colors doesn’t yield results that are 100% predictable. This is just part of the reality of manufacturing vinyl records and combining color pigments.

For returns, we will only refund unopened, undamaged items still in the shrink-wrap, once returned (buyer pays shipping). If you opened it, we won't accept a return.

You can request this by sending an email to our contact email (contact@needlejuicerecords.com), and we can try to accommodate the request. Another option is to request a cancellation of your order and place a new order.

Maybe just a little something. Don’t worry, it’s not too noticeable.

Maaaaaaybe.

Yes. Glow in the dark vinyl is known to have more surface noise than standard vinyl, because of the use of phosphorus in the manufacturing process. Glow in the dark vinyl is for the aesthetics and the novelty value, not necessarily for showing off the sound quality of your system.

Picture discs, while definitely higher quality than glow in the dark, do have a dip in sound quality compared to standard vinyl. Picture discs have a much thinner layer of vinyl that the grooves are stamped into. However, the process of making picture disc vinyl has greatly improved over time, and this shouldn’t be all too noticeable to the casual ear.

For any release we do with a glow in the dark or picture disc variant, we will always make a standard vinyl version available as well, because we understand the importance of novelty variants not being the only way to get it on vinyl. (Please note that by “standard vinyl” we are referring to any of our regular colored vinyl variants, whether that be solid colors, splatters, etc.)

A goal of our label is to not contribute to scarcity of popular titles on vinyl! If something is out of print and there's demand, you can generally rest assured that we will repress it at some point.

Many of our releases (mostly vinyl) are available from the German retailer HHV. If you live in Europe, you may be able to save some money by searching for our releases on there.

Not in the slightest. We just think it feels cool to hold.

Generally, no. The exceptions are glow-in-the-dark vinyl and picture discs. But generally, the process of making colored vinyl has been perfected by this point, and the difference between colored vinyl and black vinyl, if any, is negligible.

Sometimes, your computer won’t react immediately when you insert the CD into the drive. To access enhanced CD features on such releases as Spirit Phone and Nature Tapes, explore the drive contents directly, as if it were another folder on your computer.

International shipments can take up to 2-3 weeks to arrive in some cases.

If your order only contained stickers (or for some reason we decided to send the stickers separately), they are mailed by USPS First Class Mail. They come in a regular envelope like any regular mail, and therefore don't have tracking numbers. It will show up in your mailbox along with all your bills and statements and IRL spam, so be extra on the lookout for them to arrive!

Yeah… some of our earlier releases didn’t contain download cards. Sorry about that. We have corrected the error of our ways, and every vinyl & cassette product now comes with a download card.

If you didn’t get one, and you desire to have the album in your Bandcamp collection, email us at contact@needlejuicerecords.com with proof of purchase (such as your order number) and we’ll send you a download code.

It’s commonly known that we tend to send stickers with our orders, and sometimes artist or album specific stickers, depending on what was purchased. These are a free perk that we often send for fun. However, depending on supply of these stickers, or other outside factors, getting free stickers in your order is not a guarantee.

In general, we ship the entire order when all items in the order are ready to ship. Expect to wait on the pre-order item to be ready. If you don't want to wait for all of the items, then make sure to place a separate order for the non-pre order item.

In most all cases, yes! We will gladly replace defective products for you. If you have a record with issues that directly affect the playability (such as scratches, warping, skipping, etc), contact us for a replacement, with photo or video evidence of the issue.

International shipments can take a very long time to reach their destinations. Getting held up in customs is extremely common, especially given outside circumstances such as COVID-19 and Brexit. Packages taking up to 3 months to get delivered is very normal right now. So try not to rush to assumptions about it being lost in the mail. Chances are, it’s just stuck in a giant customs queue.

Since we’re just a kooky quirky record label, it might be in our nature to hide a “hidden” track. Maybe perhaps behind something known as a “locked groove.” Thereby making the listener go digging… in the sand. Yeah, that seems like a thing we’d do.

Email us using the contact@needlejuicerecords.com email and we will do our best to accommodate you.

It's your cassette player. We won't offer replacements for this issue.

During particularly busy times for us, we may not be able to get packages out the door as fast as usual. We're a pretty small operation, after all. This can lead to tracking numbers not beginning to update for days or, at some of the most busy times we've had, sometimes weeks. This is generally rare and usually means we're just in a particularly busy time. Email us if you're concerned, but most of the time your order is just in a very large queue of printed shipping labels. All that being said, sometimes packages genuinely do get lost in the mail, and it is evident by the tracking not moving, and we will help you out if that happens.

For INTERNATIONAL shipments, this is normal. Some of our international shipments are processed by UPS Mail Innovations, which is bulk warehouse service-- it doesn't rely on simply dropping off packages at a postal location. Batches of packages are shipped to a warehouse in boxes, and the tracking won't begin to update until the warehouse has the package.

During busy seasons when USPS is under heavy amounts of stress, some packages can take a while to reach their destinations. If a package is late, the tracking will usually update to some variation of simply “In Transit” or “Arriving Late” with not much else of an explanation. In the vast majority of cases, this is nothing to worry about, and it means exactly what it says. Please understand that once we drop off your order at the post office, it’s quite literally out of our hands. Now, if you’re in the US, and your tracking hasn’t updated in well over a month, then maybe that’s cause for concern.

For international shipments, it’s extremely common for packages to get held up in customs for weeks at a time, and for packages to not reach their destinations for months after shipment. Packages arriving upwards of 3 months later is very common.

Sometimes to streamline our process, we might choose to ship some items separately.

If your order contained a poster, the poster WILL ship separately than all the other items. That's just the way it is.

Other times, due to any number of reasons we feel, we might ship certain items, like a shirt separately than the rest of the order. It doesn't mean we forgot about the other items.

Our CDs are pressed to professional standards and we assure you that there is nothing functionally wrong with the discs themselves. However, there is an epidemic of CD players (especially newer ones) not being handle to CDs correctly. In most cases, it is your player, not the CD.

A common issue is CD players which can't handle "pre-gap hidden tracks" (a hidden track placed before track 1). Some newer CDs will basically freak out at the concept of this, and will either refuse to read the disc at all, or will start playing from the pre-gap instead of from track 1, and in some cases, even misinterpreting the final track of the disc as not existing. This is especially common with any variation of an XBox. Sorry to say, we won't refund orders if your CD player doesn't work correctly.

Unfortunately, the Shop App is wrong. We don't guarantee shipment dates, because we're a small operation and we just don't have the capacity to make guarantees about it. We've disabled the Shopify option that specifies a delivery window, but the ability to turn that off within the Shop App eludes us.

The universe would collapse in on itself if we pressed those and you know it.

Subscribe to our mailing list. Follow us on Twitter. Follow us on Bandcamp. Join our Discord.

For a long time now, our download cards have been Bandcamp download cards, meaning you will have the choice of downloading the audio in a lossless (FLAC/WAV) or lossy (MP3) format.

The product page and the Schedule page will tell you an estimated shipment timeframe for vinyl pre-orders.

UPDATE AS OF AUGUST 2024: We are nearly done with the initial batch of FNF Kickstarter rewards, with about 1800 packages left to ship (out of the initial 12,000.) We don't have all of the rewards in our system, however. It is on the Funkin Crew to get us the pledges that contained other items (such as a shirt). So far we ONLY gained access to the pledges that contained ONLY soundtrack items.

AS OF AUGUST 2024, WE ARE ABOUT 4-5 WEEKS BACKED UP. DO NOT EXPECT IMMEDIATE SHIPMENT. This one of those particularly busy moments.

It depends on how busy we are. Under normal circumstances we tend to get things out within about a week. If things are particularly busy, it may take longer, and we make no guarantees. We don’t ship on weekends. If any items in your order are still manufacturing or in pre-production, your order will ship when all items in the order are Ready To Ship. Check the product description for estimated shipment timeframes on pre-order items, or check the Schedule page.

If the shopify app is telling you a guaranteed timeframe, it is wrong. We have no way of removing that. We know it's annoying to see Shopify telling people that, but we make no such guarantee.

Our Gizzard live album project was mastered by Angel Hair Audio. Both vinyl and digital masters, for your bootlegging uses, are available here. If you press these to any format, you must credit Angel Hair Audio.

Our vinyl is pressed by GZ Media in the Czech Republic and the projects are managed by the good folks over at Pirates Press.

For just about all of our releases, we do open pre-orders. This means that at the time the item goes up, there is no stock limit. This is our business model for a few reasons:

-We’re able to gauge the demand for the release and press the adequate amount of copies to keep it in stock for as long as possible.
-The more we print, the more customers are able to enjoy our releases even if they weren’t there on the drop date. In the long run, the more customers are happy.
-The artist is compensated more in the long run, especially for vinyl.
-It keeps the flipper market away from our releases. We don’t want people to have to pay high aftermarket prices to get our records, and we want people to have access to them whenever they discover them.
-The launch of one of our releases doesn’t have to be met with the stress and anxiety that record collectors feel when they don’t know if they’ll be fast enough to get it. Music collecting should be fun, not stressful!

This does mean that, at least during the pre-order period, buyers have to wait for the products to be manufactured, which can take a few months. But in the long run, this is the best way to keep buyers happy and to make our releases as worthwhile as possible for everybody involved.

All that being said, it’s worth noting that if you do buy it during the pre-order window– even though you’ll have a wait time, you have the security of knowing you got in on the pressing. After about 2 weeks, we decide how many we’re pressing, and then the stock numbers will begin counting down.

The CD is a weird format. What’s the point of making CDs without doing weird stuff with them?

International shipping might be one of the most unreasonably expensive things on the entire earth to do. And it keeps getting more expensive every year. It's a real pain. We're trying to look into options to make it less painful.

Yes! It will take a while to do, but we promise it’ll all be worth the wait!

Right now, the only plans are to do Marvin’s and Good & Evil.

Hop on over to our Discord server, where there is a #press-this channel dedicated specifically to suggesting things for us to press! We definitely take note of feedback from there.